Main duties

• To resourcefully source new clients within the healthcare recruitment sector
• To find and confidently make introductory contact with relevant decision makers
• To articulate the GPnotebook Jobs offering, either in initial call or on follow-up, supported by the Client Relationship Manager/Director
• To support the CRM/CRD in the creation of any required sales proposals in PowerPoint
• To develop and maintain appropriate sales materials for the business, including media information
• To represent the company in a professional manner at conferences, exhibitions and other events where necessary
• To work with other departments to ensure revenue-raising opportunities are identified and maximised
• To log and maintain opportunities within Salesforce

This job description is not an exhaustive list of duties, qualifications, experience, knowledge, efforts, skills and attitudes relating to the responsibilities or working conditions for this post. You may at times be asked to carry out any other duties which your line Manager may reasonably request within the broad parameters of your role.

To apply, please submit your CV to Dawn Jones: [email protected] or hit “Apply now” above

The role of Medical Writer and Editor (Med Comms) in the WoundsGroup is primarily to develop and produce the medical education/projects for the Wounds division. The function also comprises support of the commercial activities of the division and to define new product opportunities where appropriate.

 

Main duties

• To manage, and take responsibility for, project-based activity (Med Ed) for WoundsGroup
• To provide a high standard of writing/editing on a broad range of materials, in print and online
• To ensure projects are delivered on time, to budget and to a high quality
• To liaise with key opinion leaders (KOLs) to develop clinically relevant content that meets the practical needs of the target audiences
• To work closely with the commercial team to ensure appropriate project briefs are compiled
• To work closely with clients/sponsors face-to-face, via Teams and in writing, on each project to ensure it meets their wants and needs
• Act as support to the WoundsGroup Content Director to ensure workload and tasks are distributed fairly within the team
• To represent the company in a professional manner at conferences, exhibitions and other events where necessary, with some national and international travel required
• To proof/review other team members work and support the editorial team

 

Person specification

	Essential	Desirable
Qualifications	Educated to degree level preferably in a Life Science	Knowledge of human anatomy, in particular wound healing, dermatology and related medical therapy areas
Experience	Demonstrable background in project/medical education, with knowledge of both independent and client-supported content (contract publishing) 3+ years’ experience in a publishing, publishing-related environment or medical communications Experience of working in print and digital media, including social media Understanding of editorial integrity and the balance required to meet both customer/client needs and those of the end user Evidence of creative writing and editing skills Proficient in InDesign and subediting	Experience in developing projects and business savvy in international healthcare markets Flat planning, some experience of using website CMS History of managing freelance support and external suppliers (print, web and editing)
Knowledge	Good knowledge of human physiology, especially where it relates to wound care Knowledge of medical markets Awareness of how the NHS and international healthcare systems operate Experience of editing and delivering medical education projects, published and electronic Basic understanding of website management, CMS and electronic projects such as webcasts etc. Excellent knowledge of relevant IT packages, especially InDesign, Adobe Creative Suite, PowerPoint etc.	Knowledge of the publishing process both print and online Working relationships/connections with sponsors/KOLs in the UK and international wound care market
Skills	Excellent verbal and written communication skills, with a passion for detail and accuracy Exceptionally organised with ability to prioritise competing workloads Ability to manage client expectations, in particular making them aware of what they need to do and by when ahead of time Ability to work on own initiative where required, but also to be part of, and contribute to, the wider team Understanding of how to translate scientific research into clinical practice Versatility – able to work across a range of paper, print and online/electronic formats Ability to work under pressure Have coping mechanisms to be able to handle all types of feedback from clients	Subbing in InDesign
Attitude	‘Can do’, friendly and approachable as a colleague Honest and trustworthy Confident and personable Ability to point out problems/issues to develop better working practices

 

This job description is not an exhaustive list of duties, qualifications, experience, knowledge, efforts, skills and attitudes relating to the responsibilities or working conditions for this post. You may at times be asked to carry out any other duties which your line Manager may reasonably request within the broad parameters of your role.

To apply, please submit your CV to Dawn Jones: [email protected] or hit “Apply now” above

This job description is not an exhaustive list of duties, qualifications, experience, knowledge, efforts, skills and attitudes relating to the responsibilities or working conditions for this post. You may at times be asked to carry out any other duties which your line Manager may reasonably request within the broad parameters of your role.

To apply, please submit your CV to Dawn Jones: [email protected] or hit “Apply now” above

Brand

GPnotebook is a diagnostic and treatment tool used by GPs to support and guide the clinician during a patient consultation. It accesses a range of trusted sources for its content, include NICE and International guidance.

Developed in the United Kingdom 25 years ago, GPnotebook is now used in over 150 countries worldwide. Since official launch in Australia in August 2019, GPnotebook has gained over 40% market access and is growing at a rate of circa 80 GPs a day.

Job purpose

The role of Client Relationship Manager is to develop, maintain and grown commercial opportunities within the Australian healthcare market for the GPnotebook brand. This includes lead generation and sales of all digital inventory and eDM activity to all relevant healthcare agencies, device manufacturers and pharmaceutical companies.

In addition, the BDM will work with the UK based Directors to identify new opportunities for the Australian market, and support in developing a strategy to introduce and sell the concepts.

Main duties

• To manage and have full responsibility for sales-based activity for the GPnotebook Australia brand. This includes display, online, emails, bespoke and medical education.
• To develop sales opportunities for the brand through collaboration with clients, sponsors, KOLs and other clinicians. This includes the development of new business opportunities driving and developing accounts and new revenue.
• To ‘own’ and update weekly sales reporting in-to the UK business and provide regular reports for senior management, accurately recording the financial and revenue activity of the business.
• To develop and prepare sales proposals.
  • To liaise closely with the UK based marketing, project management and scientific teams to ensure client expectations are met in terms of quality and timescales.
• To develop and maintain appropriate sales materials for the business, including media information, PowerPoint presentations and promotional items.
• To represent the company in a professional manner at conferences, exhibitions and other events where necessary.

	Essential	Desirable
Experience	Must have 3 years+ experience working in client-facing sales roles Evidence of selling and presenting to senior marketing executives of large multi-national companies Creative selling and evidence of providing integrated package sales to clients Understanding of editorial integrity and customer/client requirements History of online sales experience Evidence of working with different internal departments to ensure client needs and expectations are met	Experience in working with Pharmaceutical clients and sponsors Experience in developing projects and business in Healthcare markets
Knowledge	Knowledge of medical markets
Skills	Excellent verbal and written communication skills, with a passion for accuracy Excellent face-to-face and presentation skills Exceptionally organised with ability to prioritise competing workloads and remain calm under pressure Ability to work on own initiative where required, but also to be part of, and contribute to, the wider team Ability to produce clear and accurate client proposals Ability to communicate effectively with internal teams to ensure clients/sponsors expectations are met Acute awareness of customer care and ability to deal with complex situations Time management Business/new business development
Attitude	‘Can do’, friendly and approachable as a colleague and manager Honest and trustworthy Confident and personable Ability to point out problems/issues to develop better working practices

This job description is not an exhaustive list of duties, qualifications, experience, knowledge, efforts, skills and attitudes relating to the responsibilities or working conditions for this post. You may at times be asked to carry out any other duties which your line Manager may reasonably request within the broad parameters of your role.

To apply, please submit your CV to Dawn Jones: [email protected] or hit “Apply now” above

Responsible for the organisation and delivery of multifaceted projects on behalf of pharmaceutical clients which include face-to-face events, webcasts, websites, case studies, videos, interactive HCP educational material and other online activities. Maintain and build strong client relationships and manage the internal project team.

 

Main duties

• Lead weekly client and project team calls/meetings at the start of each project to identify and confirm the scope of projects
• Be involved in all weekly client and project team calls/meetings to support the Account Manager/ Account Executive
• Develop strong client relationships throughout the lifecycle of the event including onsite at meetings/ webcasts
• In partnership with the Account Manager keeping the client and, if applicable, HCP, local representatives and other key stakeholders abreast of project status/next steps/issues/risks
• Creating client budgets as well as monitoring and reviewing the tracking and reconciled internal budgets
• Ensure that any out of scope activities are charged back to the client and proposing the amounts
• Work closely with the Client Services Director and Business Development team to create new business opportunities with existing clients
• Ensure that a projects comes in on time and within budget
• Direct line management of the Account Executives and Account Managers
• Be involved in developing pitch presentations for new business with existing clients
• Liaison with speakers, including commissioning speakers, reviewing the speaker brief and maintaining relationships
• Overseeing client approvals on Veeva and assisting junior team members
• Managing the promotional plan for projects and all of the promotional materials associated with the project
• Track project timelines ensuring that the project team are keeping both the client and the internal teams fully aware of status of the project throughout its lifecycle
• Manage and review the production of all event materials including promotional items and onsite/web collateral
• Attend events and assist with the set-up as well as manage onsite venue contact, production teams, speakers and clients
• Manage post-project processes with the client to ensure they are fully de-briefed and all new business opportunities explored
• Mentor and motivate the client services team to manage their work load and assist with training needs
• Work with the Client Services Director to ensure that the systems and processes are created and being followed
• Inform the Client Services Director of any issues at any stage of the lifecycle of the project
• Manage the teams weekly work plans/timesheets and flag to the Client Services Director when any extra resource may be needed
• Foster good working relationships with the wider team e.g. Scientific Services, Marketing and Business Development
• To carry out any reasonable project work / ad hoc tasks as requested by direct line manager

	Essential	Desirable
Qualifications	Educated to degree level or equivalent	Additional event or project management qualification
Experience	Previous experience working within either a medical communications agency or pharmaceutical events team A minimum of 5 years experience at Account Manager level or equivalent  working within a team environment Hands on experience of all aspects of running an event e.g. speaker/venue liaison, AV, marketing printed collateral Experience running project campaigns managing timelines Experience working with HCPs and medical writers to develop content for meetings Mentored team members	Previous line management responsibilities
Knowledge	Computer literate: Database knowledge Good knowledge of Microsoft Office Suite (Word, Excel, Outlook and PowerPoint) Fully trained in the ABPI code of practice An understanding of Veeva or other similar pharma industry approval process	Good knowledge of UK venues and hotels
Skills	Good verbal and written communication skills, including the ability to give presentations Highly organised with ability to prioritise competing workloads Flexible and able to adapt to changing priorities A self-starter, with the ability to use initiative Good time management skills Reliable, willing to work hours to complete assigned tasks Calm disposition, able to work under pressure Acute attention to detail Adaptable a quick learner Ability to negotiate and delivery cost effective solutions Strong client management skills Good team management skills
Attitude	Friendly and approachable Willing to learn and develop new skills Punctual Positive approach and outlook Honest and trustworthy Works well within a team environment A desire to take an active interest in the therapy areas we work

This job description is not an exhaustive list of duties, qualifications, experience, knowledge, efforts, skills and attitudes relating to the responsibilities or working conditions for this post. You may at times be asked to carry out any other duties which your line Manager may reasonably request within the broad parameters of your role.

To apply, please submit your CV to Dawn Jones: [email protected] or hit “Apply now” above

Responsible for organising and delivering digital projects including webinars, digital events, videos and marketing materials on behalf of pharmaceutical clients, as well as maintaining strong client relationships.

 

Main duties

• Once the full scope of the project has been identified, lead the weekly client calls
• Review weekly call notes and/or contact reports as prepared by the Account Executives
• Review and update client/internal project status report as prepared by the Account Executive
• Liaise with speakers, including commissioning, creating/sending the speaker brief and maintaining relationships
• Liaise with film crew production to set up filming and post production
• Create and maintain speaker trackers for all projects
• Assist the Operations Director in creating client budgets
• Create, track and reconcile internal budgets for all projects
• Create and monitor project timelines whilst keeping both the client and the internal teams fully aware of project status throughout its lifecycle
• Proactively suggest appropriate amends to project timelines or budgets throughout the project lifecycle
• Create and monitor the promotional plan for projects and all of the associated promotional materials
• Review and edit events website pages before sending to editorial team, including promotional site and webinar hosting sites
• Review and edit delegate trackers as well as ensure that numbers are tracking
• Review and edit supporting documents such as:  Programme books, revalidation books, certificates, evaluation forms and signage before sending to editorial team
• Manage and track client approvals on Veeva
• Oversee Account Co-ordinator liaison with third party suppliers and check/ authorise supplier invoices to projects
• Attend webinars and assist with the set-up as well as manage production teams, speakers and clients
• Oversee post-event processes such as evaluations and review evaluation reports managed by Account Co-ordinator
• Carry out any reasonable project work / ad hoc tasks as requested by direct line manager

	Essential	Desirable
Qualifications	Educated to degree level or equivalent	Additional digital event or project management qualification
Experience	Previous experience working within either a medical communications agency or pharmaceutical events team A minimum of 2 years’ experience at Account Executive level or equivalent working within a team environment Hands on experience of all aspects of running digital event e.g. speaker liaison, AV/ production, marketing Familiar with managing multifaceted projects such as webcasts and online activities Managed budgets up to £100K	Experience working with HCPs and medical writers to develop content for meetings
Knowledge	Computer literate: Database knowledge Good knowledge of Microsoft Office Suite (Word, Excel, Outlook and PowerPoint) Fully trained in the ABPI code of practice An understanding of Veeva or other similar pharma industry approval process	Fully trained in the ABPI code of practice
Skills	Good verbal and written communication skills, including the ability to give presentations Highly organised with ability to prioritise competing workloads Flexible and able to adapt to changing priorities A self-starter, with the ability to use initiative Good time management skills Reliable, willing to work hours to complete assigned tasks Calm disposition, able to work under pressure Acute attention to detail Adaptable a quick learner Ability to negotiate and delivery cost effective solutions Strong client management skills Good team management skills
Attitude	Works well within a team environment Friendly and approachable Willing to learn and develop new skills Positive approach and outlook Honest and trustworthy A desire to take an active interest inour client portfolio and the therapy areas in which we work

This job description is not an exhaustive list of duties, qualifications, experience, knowledge, efforts, skills and attitudes relating to the responsibilities or working conditions for this post. You may at times be asked to carry out any other duties which your line Manager may reasonably request within the broad parameters of your role.

To apply, please submit your CV to Dawn Jones: [email protected] or hit “Apply now” above

Responsible for providing day-to-day support to the Projects team on both face-to-face (F2F) and virtual/digital projects

Main duties

• Maintain projects website – uploading F2F and virtual event content & graphics, and presentations
• Work with designers to produce virtual/on-site documents such as: Programme books, revalidation books, certificates, electronic evaluation forms, exhibitor packs, and signage
• Prepare virtual/on-site collateral for events, including delegate lists, badges etc.
• Produce letters/information packs for speakers and exhibitors (pre-event)
• Assist Project Directors with client approvals on Veeva (as required)
• Create ‘on-site’ running orders
• Obtain quotes and negotiate with third party suppliers
• Source and liaise with venues
• Manage post editing of speaker’s videos with production team
• Organise travel and accommodation for speakers for F2F meetings and liaise with speakers on filming for virtual sessions.
• Co-ordinate staff accommodation and travel (as required)
• Attend events (virtual and F2F) and assist with the set-up i.e. registration, microphones etc.
• Assist with web-based projects, such as uploading module content, adding virtual events to our broadcast platform etc.
• Manage post-event processes such as creating/collating evaluation forms and reports
• Assist senior team members with project filing, photocopying, faxing and archiving as required
• Carry out any reasonable project work/ad hoc tasks as requested by direct line manager
• Create promotional emails, liaise with marketing to create lists and schedule campaigns
• Apply for CPD for all relevant events
• Maintain and update company internal databases, including speaker database
• Maintain and manage event trackers: delegate registration numbers, couriers, temporary staff etc
• Provide general assistance and support to the projects team
• Office management support: ordering stationary, buying milk, booking teleconference lines, circulating emails from the tenants

	Essential	Desirable
Qualifications	Educated to GCSE/A-level (Grades A – C)	Educated to degree level, or have an equivalent event management qualification
Experience	Proven administrative skills 1 years’ experience working within a team environment	Previous experience working within either a medical communications agency or pharmaceutical events team
Knowledge	Computer literate: Database knowledge Intermediate knowledge of Microsoft Office Suite (Word, Excel, Outlook and PowerPoint)	A working knowledge of the ABPI code An understanding of Veeva or other similar pharma industry approval process
Skills	Good verbal and written communication skills Highly organised with ability to prioritise competing workloads Flexible and able to adapt to changing priorities A self-starter, with the ability to use initiative Good time management skills Calm disposition, able to work under pressure Acute attention to detail Adaptable and a quick learner
Attitude	Works well within a team environment Friendly and approachable Willing to learn and develop new skills Positive approach and outlook Honest and trustworthy Willing to undertake, at times, repetitive/mundane duties

 

This job description is not an exhaustive list of duties, qualifications, experience, knowledge, efforts, skills and attitudes relating to the responsibilities or working conditions for this post. You may at times be asked to carry out any other duties which your line Manager may reasonably request within the broad parameters of your role.

To apply, please submit your CV to Dawn Jones: [email protected] or hit “Apply now” above